Happy New Year! We hope you had a restful and rejuvinating holiday season, and are ready for all the wonderful things in store for 2025!
2025 Communication Calendar
We are excited to announce the release of our new Communication Calendar for 2025! This calendar is designed to keep you informed and engaged throughout the year with themes and resources tailored to a wide range of needs. From "New Beginnings" in January to "Choosing Joy" in December, each month offers unique content to support any wellness journey. Stay tuned for insightful blogs, webinars, and featured resources that will help you and your employees thrive in 2025.
Beginning in 2025, Claremont will begin requiring simple eligibility files from our clients to better improve our member intake experience and improve billing accuracy. Our team is available to work with you and your technical contacts to seamlessly set up this feed and answer any questions. Please reach out to your account manager for more information.
Payment Update
If you are sending paper checks to Uprise Health, please be aware there has been a change in address.
PO Box 75273 Chicago, IL 60675
While paper checks are accepted, ACH is preferred. Contact your Account Manager to learn more.
Introducing the Uprise Health Member Portal: Your All-in-One Resource for Managing Benefits We’re excited to share a valuable resource for your members—our Member Portal! This user-friendly platform empowers members to easily access and manage their benefits, claims, and requests from anywhere, at any time. By signing into the Member Portal, members can:
View Authorizations: Check the status of current authorizations for services.
View Claims: Keep track of claims submitted and processed.
View Pending Requests: Stay updated on pending authorizations and claims.
Request EAP Authorizations: Initiate requests for Employee Assistance Program services.
Submit Claims for Reimbursement: Easily upload documentation for reimbursement claims.
View Explanation of Benefits (EOBs): Review detailed statements for clarity on benefits and claims.
View Coverage and Benefits: Understand what services are covered under their plan.
View Benefits in Detail: Access in-depth information about available benefits.
View Out-of-Pocket Payments: Track personal payments made toward services.
Find a Behavioral Health Provider: Search for providers within the network.
Change Information: Update personal details, such as contact information.
Track Requests: Monitor the progress of submitted requests in real-time.
With everything members need in one place, the Member Portal makes managing behavioral health and EAP benefits more convenient than ever.
Ready to explore? Encourage your members to sign in today and start taking advantage of this essential tool!
Introducing our new financial partner: Balance
We are thrilled to announce our new partnership with Balance, a leading non-profit organization dedicated to financial wellness. With over four decades of experience, Balance empowers individuals and communities through personalized financial guidance, educational resources, and innovative programs. As our financial partner effective January 1st, 2025, Balance will provide our members with access to expert advice, webinars, and tools to help them achieve their financial goals and improve their overall financial health.
Key Features:
Unlimited Financial Coaching: Members can access financial coaching and counseling services as needed throughout the year.
Comprehensive Services: Certified coaches offer guidance on money management, budgeting, housing, credit, debt counseling, student loans, and identity theft protection.
Jumpstart your Financial Wellness Journey: Financial Fitness Counselors can address general questions about retirement planning, insurance, investments, and more.
Educational Resources: Access over 500 resources, including articles, calculators, podcasts, and toolkits, with new content added monthly.
Financial Health Quiz: Evaluate your spending, saving, borrowing, and planning habits.
Free Monthly Webinars: Tune into monthly webinars on various financial topics held during two sessions each month to better accommodate schedules.
Members can call the EAP to connect with Balance’s financial services or access these services through the Financial Tile in the Work-Life portal.
Future of Workforce Wellness: Five Trends Shaping 2025
Explore the latest trends shaping employee health in 2025. This blog delves into personalized wellness programs, AI-driven solutions, and a focus on mental health, all of which are transforming the workplace. Ensure your organization is ready to meet evolving employee needs and foster a positive work environment.
New Beginnings: Setting the Stage for Personal Growth
Inundated by media and cultural pressures on a daily basis, it’s easy to lose sight of what personal success means to each of us. This webinar will help you to define your own success, set SMART goals, and create actionable, updated plans. Join Uprise Health for our next skill-building webinar as we learn how to focus on progress, not perfection, and stay encouraged on our journey to personal success.
We value your feedback and want to ensure that we are meeting your needs. Please take a few moments to complete our Client Satisfaction Survey. Your input is invaluable to us as we strive to improve our services and provide the best experience possible for you. Thank you in advance for your time and for helping us continue to serve you better.
**Please note: The survey will have the Uprise Health logo and information throughout - you are in the right place! For the purposes of this survey, Uprise Health and Claremont are interchangeable.
10 Effective Tips to Boost Mental Health at Work for Greater Productivity
Boost workplace mental health and productivity with our 10 actionable tips. Create a supportive environment, reduce stress, and prevent burnout by implementing mindfulness, setting boundaries, and fostering open communication.
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