Welcome to February's Client Newsletter. We hope you've been having a wonderful start to 2025. Our teams have some exciting news to share - read on below!
February Updates
Introducing Our New Data Visualization Dashboards: Coming Soon!
We're excited to announce the upcoming launch of our EAP Dashboard and Mental & Behavioral Health (MBH) Dashboard, designed to revolutionize how you track, analyze, and optimize the impact of counseling and mental health services.
What You Can Expect:
Data at Your Fingertips: Gain insights from cases and primary members served.
Key Trends Visualized: Stay ahead with monthly utilization rates, service breakdowns, and demographic insights with enhanced exporting features.
Deep Dive into Services: See how cases are distributed across counseling, digital self-services, work-life services, and more.
Understand What Matters Most: Explore key issues like stress, anxiety, and family relationships to tailor solutions.
Why It Matters:
These dashboards empower you to...
Monitor service performance in real time.
Identify emerging trends and challenges.
Leverage insights for strategic, data-driven decision-making.
Key Features:
Filters for Tailoring Insights: Segment data by parent account, state, service type, and time frame.
Demographics and KPIs: Understand usage patterns by age, gender, and relation while tracking critical outcomes.
These tools are built to give you unparalleled visibility into the usage and impact of our services, helping you deliver more value to your organization and the people you serve. Stay tuned - your data-driven transformation is just around the corner!
Updates from the Provider Network Team
Our Provider team has been hard at work expanding our network and coverage. We added about 2,800 new providers in 2024, with an additional 1,100 YTD already! We've also partnered with Ellie Mental Health, who operates in 32 states, and Talkiatry, who operates in 43 states.
Encourage your employees to take a fresh look at the Provider Lookup within Personal Advantage to see new providers in their area!
Reminder: Eligibility File Requirement 2025
Beginning in 2025, Claremont will begin requiring simple eligibility files from our clients to better improve our member intake experience and improve billing accuracy. Our team is available to work with you and your technical contacts to seamlessly set up this feed and answer any questions. Please reach out to your account manager for more information.
Reminder: Payment Update
If you are sending paper checks to Claremont, please be aware there has been a change in address.
PO Box 75273 Chicago, IL 60675
While paper checks are accepted, ACH is preferred. Contact your Account Manager to learn more.
Vendor Spotlight
Introducing WorkLife Training Institute
Claremont is partnered with WorkLife Training Institute, a premier provider of comprehensive training solutions. You may recognize them better as the "Personal Advantages" work-life resources portal. This partnership enables us to offer our clients and members a wide range of services designed to enhance personal and professional development. WorkLife Training Institute specializes in:
Emotional Wellbeing: Programs to support mental health and resilience.
Family Effectiveness: Training to improve family dynamics and relationships.
Financial and Legal Education: Resources to help manage finances and understand legal matters.
Health and Wellness: Initiatives to promote physical health and overall well-being.
Workplace Training: Courses to enhance skills and productivity in the workplace.
Claremont is proud to partner with John Ford for Organizational Development. This collaboration allows us to offer our clients enhanced services to drive growth and efficiency. John Ford specializes in:
Leadership Development: Tailored programs to cultivate effective leaders.
Team Building: Strategies to foster collaboration and improve team dynamics.
Change Management: Expertise in guiding organizations through transitions smoothly.
Employee Engagement: Initiatives to boost morale and productivity.
To discover how John Ford can help your organization thrive and for more information on their services, reach out to your Account Manager!
Boost Employee Morale: 3 Ways Managers Can Improve Staff Self-Esteem
With February upon us, the topic of love, connections, or relationships is often top of mind for many of us. Without quality connections - even at work - employees might find themselves lacking self-esteem and the confidence to do their job effectively. Equip leaders across your organization with three tips to improve self-esteem and boost morale.
We are excited to announce the release of our new Communication Calendar for 2025! This calendar is designed to keep you informed and engaged throughout the year with themes and resources tailored to a wide range of needs. From "New Beginnings" in January to "Choosing Joy" in December, each month offers unique content to support any wellness journey. Stay tuned for insightful blogs, webinars, and featured resources that will help you and your employees thrive in 2025.
As companies seek innovative ways to support their employees, personalized mental health benefits are becoming an effective workforce wellness strategy. HR leaders are discovering that a "one-size-fits-all" approach to mental health support no longer meets the complex needs of today's diverse workforce.
We value your feedback and want to ensure that we are meeting your needs. Please take a few moments to complete our Client Satisfaction Survey. Your input is invaluable to us as we strive to improve our services and provide the best experience possible for you. Thank you in advance for your time and for helping us continue to serve you better.
**Please note: The survey will have the Uprise Health logo and information throughout - you are in the right place! For the purposes of this survey, Uprise Health and Claremont are interchangeable.
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